Tired of waiting, uncertainty, and reactive support? Choose a subscription that gives you fast access to an experienced team, regular technical support, and peace of mind in your daily e-commerce work.
A subscription is a solution for companies that take their e-commerce seriously and don't want to risk downtime, errors, or technical chaos. Instead of looking for help only when something breaks, you have us permanently "on hand", ready to act. It's not just technical support, but continuous collaboration. We advise, respond to requests, solve problems, and develop the system together with your team. For companies that need SLA, regular consultations, or simply want to be sure that someone competent will answer the phone and help when needed – a subscription is a safe and cost-effective solution.
Priority support – no waiting for free slots
Regular contact with our team – including Q&A calls
Reduced labor costs – the larger the package, the cheaper the hour
Ability to consult technical decisions on an ongoing basis
Cost stability – no more unexpected expenses
Baby Weaver
€490 /mo
Standard Weaver
€790 /mo
Golden Weaver
€990 /mo
8
16
24
Hourly rate is unblocked only after using all man-hours available in your plan.
€60
€50
€40
Issue Reaction Time - Terms & conditions:
SLA works only in business hours Warsaw time (9 am - 5 pm)
Response Time - the time between the correct notification of the issue and the commencement of its repair
Workaround Time - the time between the commencement of the issue repair and restoration of the Software functioning.
Repair Time - the time between the commencement of the issue repair and the actual repair, meant by its causes and effects.
Each issue over the limit shall be solved using the subscribed package of hours. After passing the limit, the rate shall be €90/h.
24h
16h
8h
72h
48h
24h
120h
72h
48h
3
5
7
Extra to available man-hours package.
0
1 included
2 included
Academy plans for online course creation: Advanced Symfony, Basic testing course, PHP/best practices course, Software Testing Masterclass
Zero Workshop, Training, Audit, etc.
10%
20%
30%
8 or 16 man-hours of standardized training session provided one time at the beginning of collaboration to a selected group of developers.
1-day included
2-day included
Yes. You can change your plan to a higher or lower one at any time. Just let us know one month in advance.
No. Unused hours expire, but you can use them to the fullest for various activities: support, Q&A, consultations, reviews.
Yes. Within the hours, we provide both consulting and specific development tasks. The scope of work is determined individually.
Yes. There is a one-month notice period. There are no catches or long-term commitments.
It all depends on the plan – from regular calls, through helpdesk support, to a dedicated Slack channel in the Golden plan. We always respond quickly and to the point.
You don't have to choose anything right away. Just reach out to us – tell us what you're facing and what you need. Together we'll select the collaboration model that best fits the scale and pace of your project.
